Warranty

We don’t just follow industry best practices, we set them. It’s important to remember that your RV is designed for recreational use may experience wear and tear from travel and it is reasonable to expect that your RV will need some service. Please know peace of mind is onboard as well. Our warranties guarantee our RVs are protected and most warranty claims are processed within 24 to 48 hours, so Heartland owners can feel secure from the moment they drive off the lot. Our customer service and parts team are here to help. Please review the terms of our or 1 year limited and 3 year limited warranty below. If you think you have an issue, please reach out to our authorized independent dealers. They are the exclusive providers of Heartland parts, service and warranty work. If you wish to connect to a Heartland service rep, please fill out the form below.

1 Year Limited Warranty
Covers your RV for a period of one (1) year from the date of purchase by the original owner. This limited warranty covers defects in materials & workmanship supplied by and attributed to manufacturing & assembly of the RV.
3 Year Limited Warranty
The limited structural warranty covers your RV for a period of three (3) years from the date of purchase, by the original owner. This structural warranty covers the workmanship attributable to Heartland's manufacturing and assembly of the structural portions of your RV. Structural Coverage includes:
-Skeletal Framing (Wall Studs, Floor Joists, Roof Rafters)
-Sidewalls (Laminated & Non-Laminated)
-Roof (Laminated & Non-Laminated)
-Roof Materials Installation
-Floors (Laminated & Non-Laminated)
-Front & Rear Walls (Laminated & Non-Laminated),
-All slide out boxes & Applicable Structural Components
Above & Beyond
Heartland Partners with the best suppliers in the industry and many components are covered by suppliers beyond the Heartland and 1-year warranty. See Details Below.
Lifetime
  • Tredit
  • Aluminum Wheels (Steel 2 Years)
25 Years
  • Dyna Span – Floor decking
  • WESCO – Flex Pex Piping (Fittings 10 Years, Exclusions)
12 years
  • Alpha Systems – Roofing Material
  • Dicor – Roofing Material
7 years
  • Fantastic Vent – (7 Year Parts 2 Year Labor/Freight)
6 years
  • Tredit tire – Rainier/Sailun Tires
  • Tred tire – Trailer King Tires
5 Years
  • Dexter-Axles
  • Lionshead – Manufacturer’s Defect Warranty
3 Years
  • BGS – Graphics (5 year limited)
  • MORryde – Rubber Suspension Systems (IS System 5 years, CRE System 2 years)
  • ONAN – Generator Engine (Electrical 2 years)
2 years
  • Arterra – Converter
  • Atwood – Stove/Oven
  • Atwood – Furnace
  • Atwood – Ranges
  • Coleman – Air Conditioner
  • Crane Composites – Exterior Fiberglass
  • Dometic – Air Conditioner (Parts & Freight 2 year)
  • Dometic – Refrigerator (Parts & Freight 2 years)
  • Dometic – Refrigerators
  • Dometic – Brand Air Conditioners
  • Dometic – Toilets
  • Dometic – Furnaces
  • Dyson – G3 Vaccums Fantastic Fan – (Dome – Lifetime)
  • Lionshead – Specialty Tires & Wheels – Complementary two (2) year Roadside Assistance Program
  • Progressive Dynamics – Converter
  • Suburban – Furnace (Heat Exchange 5 years)
  • Suburban – Water Heater (Tank 3 years)
  • Suburban – Cooking Appliances
  • Tekmodo – Lamination Panels
  • Thetford/Norcold – Dual Electric Refrigerators
  • Ventline – Power Fan
  • Winegard – Antenna System Parts
  • Winegard Roadstar – Antenna System Parts