We don’t just follow industry best practices, we set them. It’s important to remember that your RV is designed for recreational use may experience wear and tear from travel, and it is reasonable to expect that your RV will need some service. Please know peace of mind is onboard as well. Our warranties guarantee our RVs are protected, and most warranty claims are processed within 48 hours, so Heartland owners can feel secure from the moment they drive off the lot. Our customer service and parts team are here to help. Please review the terms of our or 1 year limited and 3 year limited warranty below. If you think you have an issue, please reach out to our authorized independent dealers. They are the exclusive providers of Heartland parts, service, and warranty work. If you wish to connect to a Heartland service rep, please fill out the form below.
NOTICE TO CALIFORNIA CUSTOMERS ONLY: Heartland Recreational Vehicles, LLC has elected to follow the procedures described in Cal. Civ. Proc. Code § 871.20 et seq., regarding pre-litigation notice requirements for consumer claims brought pursuant to the Song Beverly Consumer Warranty Act.
-Skeletal Framing (Wall Studs, Floor Joists, Roof Rafters)
-Sidewalls (Laminated & Non-Laminated)
-Roof (Laminated & Non-Laminated)
-Roof Materials Installation
-Floors (Laminated & Non-Laminated)
-Front & Rear Walls (Laminated & Non-Laminated),
-All slide out boxes & Applicable Structural Components
- Tredit
- Aluminum Wheels (Steel 2 Years)
- Dyna Span - Floor decking
- WESCO - Flex Pex Piping (Fittings 10 Years, Exclusions)
- Alpha Systems - Roofing Material
- Dicor - Roofing Material
- Fantastic Vent - (7 Year Parts 2 Year Labor/Freight)
- Tredit tire - Rainier/Sailun Tires
- Tred tire - Trailer King Tires
- Dexter-Axles
- Lionshead - Manufacturer's Defect Warranty
- BGS - Graphics (5 year limited)
- MORryde - Rubber Suspension Systems (IS System 5 years, CRE System 2 years)
- ONAN - Generator Engine (Electrical 2 years)
- Arterra - Converter
- Atwood - Stove/Oven
- Atwood - Furnace
- Atwood - Ranges
- Coleman - Air Conditioner
- Crane Composites - Exterior Fiberglass
- Dometic - Air Conditioner (Parts & Freight 2 year)
- Dometic - Refrigerator (Parts & Freight 2 years)
- Dometic - Refrigerators
- Dometic - Brand Air Conditioners
- Dometic - Toilets
- Dometic - Furnaces
- Dyson - G3 Vaccums Fantastic Fan - (Dome - Lifetime)
- Lionshead - Specialty Tires & Wheels - Complementary two (2) year Roadside Assistance Program
- Progressive Dynamics - Converter
- Suburban - Furnace (Heat Exchange 5 years)
- Suburban - Water Heater (Tank 3 years)
- Suburban - Cooking Appliances
- Tekmodo - Lamination Panels
- Thetford/Norcold - Dual Electric Refrigerators
- Ventline - Power Fan
- Winegard - Antenna System Parts
- Winegard Roadstar - Antenna System Parts