FREQUENTLY ASKED QUESTIONS
When deciding which Heartland RV is right for you, start by verifying your particular tow vehicle manufacturer’s specifications. This is critical: pulling a trailer that weighs too much for your vehicle can seriously damage your car. From there, you can easily enlist support from your Heartland RV authorized dealer, who will be glad to help you assess your vehicle’s towing capability. Here’s another route: compare the weight shown in the Heartland RV specification chart to the towing limits of your tow vehicle. These guides are provided by Trailer Life magazine for your convenience as a general reference.* They list the model, engine and published maximum towing capacity for the corresponding model year. https://www.trailerlife.com/trailer-towing-guides/
*These guides do not attempt to provide all necessary information such as axle ratios, cooling systems, transmissions and any additional equipment required by the tow vehicle manufacturer to achieve the published maximum towing limits. Your Heartland RV Authorized dealer will be glad to help you with questions.
BH – Bunkhouse
MB – Mid Bunk
RK – Rear Kitchen
FK – Front Kitchen
FL – Front Living
SS – Super Slide
FB – Front Bath
RRD – Rear Raised Den
OK – Outdoor Kitchen
RE – Rear Entertainment
TS –Triple Slide
DS – Double Slide
S – Slide
Fifth wheel? Overall length is defined as tow point (king pin) to rear bumper. Heartland’s overall length identified on their website for a Fifth Wheels is defined as the body length of the trailer excluding hitch meaning bumper to cap. Optional pin boxes or ladders will affect overall length. The length does not include rear ladder of spare tire.
Travel trailer? Overall length is defined as tow point (ball coupler) to rear bumper. Heartland RV’s overall length for a Travel Trailer is defined as the body length of the trailer including hitch, meaning bumper to hitch/pin. It does not include rear ladder of spare tire. Optional pin boxes will affect overall length.
You can also reach out to our customer service team who would be happy to provide you with a printed copy.
Our units are made on an assembly line and to maximize quality, timeliness and cost effectiveness, no customizing is done. Models are made according to the floor plans and options listed on our website. If you haven’t already done so, we invite you to visit our product pages. We offer a wide variety of floor plan options to meet your needs.
We do not sell directly to retail customers. Instead we work through our network of authorized dealers. To find the one nearest you, visit our dealer locator.
We suggest that you contact NADA through the web site www.nadaguides.com or by telephone at 1-800-966-6232 for information on the value of older Heartland RVs in your area. RV values from Kelley Blue Book can also be obtained via telephone at 1-800-BLU-BOOK (1-800-258-2665).
Your Bill of Sale, Insurance paperwork, Registration or Title will have the Serial number listed. On the unit it would typically be stamped on a tag which is mounted on the A-frame of a Travel Trailer or on the pin box of a Fifth Wheel. It would also be located on the Federal Certification Label on the forward roadside of the unit.
The Recreational Vehicle Industry Association (RVIA) has adopted the following definitions: GVWR (Gross Vehicle Weight Rating) means the maximum weight limit of the unit. The GVWR is equal to or greater than the sum of the Unloaded Vehicle Weight plus the Net Carrying Capacity. UVW (Unloaded Vehicle Weight) is the weight of the unit as built at the factory. This includes full fuel tanks, full generator fuel tanks, engine oil and coolants (if applicable). The UVW does NOT include cargo, fresh water, LP gas or dealer-installed accessories. NCC (Net Carrying Capacity) is the maximum weight of all personal belongings: food, fresh water, LP gas, tools, dealer-installed accessories and other items that can be carried by the unit. GCWR (Gross Combined Weight Rating) is the value specified as the maximum allowable loaded weight of a tow vehicle and a towed trailer or towed vehicle.
Get Up To Speed On RV Terms > (LINK TO GLOSSARY)