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Contact Heartland Customer Service

Heartland Recreational Vehicles has become the third largest manufacturer of fifth wheels in the world in just four short years. Reason, our commitment to customer service after the sale.

More than 40 men and women located in a dedicated facility serve our customers and dealers every day, Heartland remains steadfast in our commitment to deal with any and all service issues and get our customers back on the road as soon as possible. With a dealer network now over 400 locations across the U.S. and Canada, you are never very far from an authorized Heartland dealer.

New this year, Heartland is excited to announce that we have made a significant investment in an electronic integrated information system that will greatly enhance our ability to ship the correct parts on time, as well as quickly and efficiently administer warranty claims and vendor support issues.

Customer Service Hours

Monday - Friday : 8.00 A.M - 5.00 P.M (E.S.T)
Local Number : 574-262-8030
Customer Service: 877-262-8032
Fax Number : 574-262-8340
Email :

For the fastest service please have the following in hand
before contacting customer service
  • Complete VIN number
  • Mailing address (Please no P.O. box numbers)
  • Day time phone number


Mailing Address

1001 All Pro Drive
Elkhart, IN. 46514

Shipping Address

2900 Dexter Drive
Elkhart, IN 46514

Physical Address

2912 Dexter Drive
Elkhart, IN 46514

Contact Heartland Sales

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Heartland Recreational Vehicles
2831 Dexter Drive
Elkhart, IN 46514

Phone: 574.262.5992
Sales: 888-262-5992
Fax: 574.262.5993

Heartland Factory
Tour Hours

Tuesday, Wednesday & Thursday at 3:00 p.m.

HEARTLAND is adjusting our office hours for the summer months of July and August. Monday-Thursday 8am to 5pm EST and Friday 8am to 3pm EST